Terms of Service | EcomXpertz

1. Terms of Use

• Visiting our website or using our services is entirely your choice and subject to our Privacy Policy and Terms of Use.
• We reserve the right to change our policies at any time. Please review them before using our website or services.
• We collect data like page visits and time spent on our website to improve services.

2. Content Ownership

• All materials on our site, such as images, text, and designs, are owned by Ecom Xpertz.
• You may download or copy content for personal use only. Reselling or modifying content is prohibited.

3. Testimonials

• Any feedback shared with us becomes the property of Ecom Xpertz.
• We may use testimonials and logos on our website and other platforms.

4. Electronic Communications

• By using our site, you agree to receive communications from us via email or the website.
• Digital communications meet all legal requirements for written communications.

5. Copyrights and Trademarks

• All content on the website, including logos and designs, is protected by copyright laws.
• Unauthorized use of trademarks or copyrighted materials is prohibited.

6. Copyright Complaints

• If you believe your work has been copied on our website, contact us to file a copyright claim.

7. Refund Policy

• Full refunds are available if the project hasn’t started within 20 days of purchase, minus a 10% processing fee.
• Refunds are void if the client becomes unresponsive, requests revisions, or in unrelated scenarios like business closure.
• Urgent design projects are non-refundable.
• Refunds take 10–15 days and apply only to specific services in bundled packages.

8. Delivery Policy

• Services are delivered on the date specified in the Order Confirmation email.
• Rapid delivery is available for an additional fee.

9. Revision Policy

• Unlimited revisions are guaranteed, with a 48-hour turnaround time for each revision.

10. Bill of Rights

• Customers can order via call, email, or live chat and unsubscribe from communications at any time.
• Changes to services or the website will be notified via email.

11. Information Security Policy

• We adhere to international standards for information security, including risk management and compliance.
• Emails are encrypted and meet high data security standards.