Privacy Policy | EcomXpertz

General

• The Privacy Policy explains how Ecom Xpertz collects, uses, and shares your information when visiting the website or using services.

• It outlines your rights concerning personal data and how to address related questions.

• Ecom Xpertz reserves the right to change the Privacy Policy and will update the revised date on the website.

• By using the website or services, you agree to the collection and use of your data as per the Privacy Policy.

Whose Personal Data Do We Process?

Ecom Xpertz processes data for:

• Visitors, clients, vendors, or those interested in becoming one.

• Users of our products or services.

• Employees of clients or vendors.

• Individuals we wish to offer services or products to.

• Employees, subcontractors, or job applicants.

What Personal Information Do We Collect?

Data collected includes:

• Name, employer details, address, phone number, email, and other contact details.

• Information shared during calls, emails, or through the website (e.g., newsletter subscriptions, orders, or forms).

• Technical data such as IP address, browser details, plugins, operating system, and visit history on the website.

• Activities like scrolling, clicks, or hovers during website visits.

• Third-party data provided by users with their consent.

Collection and Use of Amazon Data

• Additional data from Amazon is collected when using their services or APIs, including:

  • Order details, customer information, shipping data.

  • Product details like SKUs, inventory levels, and pricing.

  • Sales performance and customer engagement metrics.

• Amazon data is used for:

  • Managing and fulfilling orders.

  • Streamlining processes like inventory management and customer service.

  • Analyzing performance metrics in compliance with Amazon policies.

Data Security

To protect data, including Amazon data:

• Encryption is applied to sensitive data in transit and at rest.

• Access is restricted to authorized personnel only.

• Regular audits and compliance checks are conducted.

Data Retention and Disposal

• Personal and Amazon data is retained only as long as needed or as required by law.

• Secure data disposal processes ensure complete removal once data is no longer necessary.

To Whom Do We Disclose Your Personal Information?

Data may be disclosed to:

• Business partners, clients, vendors, and subcontractors.

• Auditors, legal consultants, and professional advisors.

• For Amazon data:

  • Shared only with approved third parties directly involved in service delivery, maintaining Amazon’s confidentiality and security standards.

Data Sharing with Third Parties

• General user data may be shared with advertisers for displaying relevant ads (without sharing personally identifiable information).

• Data may be shared with law enforcement or other organizations to prevent fraud and other risks.

Usage of Outbound Links

• Ecom Xpertz websites may contain links to external sites.

• Once you click an outbound link, Ecom Xpertz is not responsible for data collection or processing on those external websites.